Privacy Policy

Our privacy and other policies provides information about what we do with data you provide to us

privacy policy

Any personal information you give will only be stored and used for the operation of this website, providing services you have requested and dealing with any comment or issue you have raised.

We process personal data in respect of the professional services we provide our clients (individuals, companies and organisations) and also to keep them informed about our services and relevant industry updates. This may occasionally be communicated by way of newsletters. Our newsletters are only sent to our current customer base with whom we are actively trading or engaged with. Occasionally we may process data of associated family members of our clients when so requested.

We only share data with a third party where they are involved in supporting us in providing the services we have agreed to provide you with, we will not pass any information to any person or third party without your permission unless we are required by Law to do so. We only share data in relation to our clients or business contacts where there is a clear need to do so and we take measures to ensure that data is passed to third parties in a secure manner and that they process and deal with that data in a secure manner.

Information you give us may be provided by filling in forms on our website, corresponding with us by phone, email or otherwise. This may include your name, address, email address and phone number, financial information and information related to your business or personal circumstances.

In order to administer our website and for certain security elements to function, we may also collect information about your visit to our website such as your IP address. We do not associate your IP address with any personally identifiable information. This information is used for security and troubleshooting purposes. This information is collected both by our hosting provider and by our website cookies. Please see our cookie policy for more information.

We also collect information for statistical purposes using Google Analytics in order to help us understand how you use our website and how we may improve it. We have adopted the Google option to anonymise IP addresses, which is carried out as part of the collection process before Google store them on their servers in the USA and elsewhere, including the EEA. IP anonymisation means that no individual can be identified from a stored IP address. You can find out more about Google’s Analytics Policy here. This information is collected by website cookies. Please see our cookie policy for more information.

You are required to take reasonable steps to ensure that any passwords provided to you in order to access some of the services we provide to you are kept confidential, secure and are not shared with anyone and that if you believe a password has been compromised that you will notify us as soon as reasonably possible. If you change any password it should be a minimum of 12 characters and include mixed capitalisation of letters, numbers and symbols randomly arranged to give a suitable level of complexity.

We encrypt data passing through the internet to and from our website however due to the nature of the internet it is impossible to ensure complete protection against interception and content being altered by outside parties so you should ensure that you satisfy yourself that the content you receive is authentic. Email transmission through the internet is not secure and you should likewise satisfy yourself that the messages you receive are authentic. We will never send any banking detail changes by open email.

You should familiarise yourself with the Government advice on protecting yourself against fraud and malicious attack through the internet – read more here.

We will take reasonable steps to protect the data we hold and to ensure that it is processed in accordance with this Privacy Policy.

embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

copyright

All material on the website has been freely submitted and permission given for it to be used on the Mdsign website.

Reproduction of part or all of the contents of this website in any form is not permitted without the written consent of the owner of the individual material.

Ownership of material may be provided by contacting Mdsign. Full contact details can be obtained from the Contact Information page of this website.

website design

The website design including all icons, artwork, graphical images and unique coding are the copyright of or licensed to Mdsign and may not be reproduced without permission other than by printing for personal non-commercial use.

All commercial reproduction is strictly forbidden and Mdsign reserves the right to use legal process to preserve their copyright.

links

Mdsign does not operate all of the websites to which there are links provided or third party widgets on our website and therefore do not accept any responsibility for the contents, practices or policies of those sites. We do not endorse or affiliate ourselves with any of the websites or Companies to which we have provided links. Please check the privacy policies of any websites you may follow a link through to before you submit any personal data.

content disclaimer

This website is provided for information only and Mdsign does not accept any responsibility for inaccurate, missing or misleading information. Further, Mdsign does not accept any responsibility for any loss, damage or injury that may arise from the use of this website and its contents. It is your personal responsibility to verify the accuracy of any information before taking any action based upon it. All opinions or views expressed are those of Mdsign unless otherwise stated.

We may amend or alter the information in relation to our services and products on the website, or remove the website, at any time without notice. Any modifications to the disclaimer and privacy policy made at our discretion shall be effective immediately upon being displayed on this website and your continued use of the website will be deemed to constitute your acceptance of the modifications.

access to information

You have the right to access information we hold about you. We may have to verify your identity before disclosing any information we hold. All data held by us is managed by a single member of staff. Any concerns or requests about your data should be addressed to :

Maria Sumner
Director
Mdsign Internet Services Limited
Hollygrove House
Wickhambrook
Newmarket
Suffolk CB8 8XL

email :
tel : 01440 820 222

Should you have any concerns or queries in relation to our website or the content of our policies outlined above, please do not hesitate to contact us.

This Policy was updated 8 May 2018